Pandemic Hours

Our hours of operation during the COVID-19 pandemic will be Monday-Sunday 10am - 4pm.


Updated 5/1/20

Northeast Ohio SPCA is continuing to take careful measures to protect our customers, staff and our pets during these unparalleled times.  Please read our new policies and procedures below:

Adoptions and Shelter Visits

  • Please call us (216) 351-7387 to schedule an appointment to view and adopt any animal.  
  • Please note we will be adhering to a strict policy of no more than ONE adult guest per family policy; four families at a time.  Guests must be 18 years of age or older  
  • Children under 18 years of age are not permitted inside the shelter at any time
  • All visitors are required to appropriately wear a face mask upon entering the building (unless legitimate medical reasons apply)
  • All guests are expected to remain at least 6 feet away from our staff and other guests in the building


Our low-cost Wellness Clinic will be accepting walk-ins Monday’s and Tuesday’s from 

2 pm-3:30 pm.  Appointments will be scheduled from 1 pm-2pm

Please note that our hours of operation at this time will be daily from 10:00 am- 4:00 pm.

Thank you so much for your patience and understanding as we navigate through these unprecedented times. Together, we can continue to save lives!

Create a plan for your pets

COVID-19 Pet Preparedness Plan

With the expected peak in COVID-19 cases still ahead of us, Northeast Ohio SPCA is strongly encouraging all pet owners to be ready in the event of an emergency.  It is important to plan ahead to protect your furry family members in case your own health is compromised. 

1.  Prepare an emergency kit:  Keep at least a 2-week supply of pet food and water for your pets, as well as any medications they may need along with a travel crate. 

2.  Identify people who can care for your pets: Have at least three options lined up in case they become sick or hospitalized.  Create a care tree for how your pets will be cared for if your backup options are no longer able to care for them. 

3.  Create a written emergency plan for each pet:  Include your name and contact information, your pet’s feeding schedule, any medical conditions and treatment instructions.  Document whether your pet is up-to-date on vaccinations, and list the contact information of your veterinarian. 

Unless you are hospitalized and live alone, keep your pets with you.  It’s the best place for them to be, and it will bring comfort in these uncertain times.  Even if you have to self-quarantine, the best place for your pets is at home with you.  Take precautions – your pet should be social distancing as well.  You can take them on walks, but keep 6 feet distance from other people and pets. 

Northeast Ohio SPCA recommends staying diligent in preparations but urges to not to overreact to COVID-19 concerns.  By creating a preparedness plan for the unlikely event it becomes necessary to put into motion, as a pet owner, you can do your part to ensure you and your pets are spared unnecessary stress.